Hull City Council has renewed a long-term partnership aimed at improving water efficiency and reducing costs across its public estate, signing a new five-year agreement with water retailer Business Stream.
The contract, valued at more than £6 million, covers water and wastewater services across 322 council-operated sites and builds on an established working relationship between the two organisations.
Under the renewed agreement, Business Stream will support the council with enhanced monitoring and data management to help identify inefficiencies, improve billing accuracy and reduce overall water consumption.
Improving visibility of water use
A key element of the partnership will see the installation of Automatic Meter Reading (AMR) devices at council sites with high water usage or limited meter access. The technology provides near real-time visibility of water consumption, enabling earlier identification of leaks, abnormal usage patterns and operational issues.
In addition to metering upgrades, Business Stream will assist Hull City Council in maintaining accurate and up-to-date portfolio data, supporting more reliable billing and improved service delivery across the estate.
Tom Abel, Director of Sales at Business Stream, said: “We’re delighted to be continuing our relationship with Hull City Council, working together to manage their water use more efficiently and generating cost savings that can be reinvested in other areas.”
Supporting public sector efficiency
The council says the agreement supports its wider commitment to value for money and responsible resource management across public services.
Gavin Atkinson, Energy & Sustainability Manager for Hull City Council, said: “As a public body, it’s essential we demonstrate value for money in all our service contracts. Our renewed agreement with Business Stream supports this goal, helping us manage water usage more effectively, maintain accurate billing, and identify areas where savings can be made across our estate.”
The partnership is expected to deliver ongoing financial benefits over the five-year term, with early estimates indicating a notable reduction in water-related expenditure through improved monitoring and efficiency measures.






