Across Singapore and beyond, water infrastructure is facing mounting challenges. Aging tanks, rising operational costs, and limited visibility into storage conditions have long burdened facility managers, building operators, and utilities. Traditional water tank monitoring, manual inspections, float gauges, or in-tank sensors, often requires draining tanks, cutting access points, and enduring costly downtime. This reactive approach leaves operators blind to early leaks, abnormal pump behaviour, or stagnant water, which can compromise both efficiency and water quality.
Metrix M-Level transforms this landscape. As a non-invasive ultrasonic sensor, it delivers millimeter-precision measurements and converts raw tank level data into actionable intelligence. By enabling predictive insights, automated alerts, and smarter operational control, Metrix M-Level allows facilities to manage water infrastructure proactively, without ever opening a tank.
Rethinking Tank Monitoring
Water tanks are deceptively complex. Rectangular, cylindrical, or irregular shapes interact with fluctuating demand, refill cycles, and hidden leaks, making accurate monitoring a challenge. Traditional solutions often fall short: in-tank sensors risk fouling and corrosion, float valves wear mechanically, and pressure transducers drift over time. These gaps prevent predictive maintenance and energy optimization, leaving operators to react to problems rather than prevent them.
Metrix M-Level’s non-invasive design eliminates these limitations. Installed externally beneath a tank, the sensor begins delivering real-time data immediately. Sebastian, Business Development Director at ZH Technologies International Pte Ltd, notes that the sensor is compatible with the most common tank materials on the market, including FRP (Fiber Reinforced Plastic, or Polymer), GRP (Glass Reinforced Plastic), glass, plastic, and steel, and can measure water levels ranging from 50mm to 5,000mm with an accuracy of ±1%. “We have also recently managed to overcome water level monitoring for concrete water tanks,” he adds, “by leveraging a secondary water level indicator with a narrow corridor that allows the ultrasonic sensor to measure precise levels.” With integrated IoT connectivity, data is transmitted seamlessly to cloud platforms, SCADA systems, or building management systems, enabling both local and remote oversight.
Flexible by Design
One of Metrix M-Level’s practical strengths is how it fits into existing infrastructure without demanding major changes. Sebastian explains that the product comes in two primary models to suit different deployment scenarios: a wireless LTE 4G model that connects directly to the cloud, ideal for remote or standalone tanks, and a wired Modbus model that integrates into existing control systems such as PLCs, SCADA, and BMS platforms. “Our Modbus version was developed specifically for flexibility,” he says, “enabling partners to embed Metrix M-Level into broader IoT and automation platforms without being tied to a single communication stack.”
Installation itself is remarkably straightforward. “The sensor’s installation, configuration, and commissioning will not take more than half an hour,” Sebastian notes. “Metrix M-Level is designed as a plug-and-play product, it does not need any field configuration or calibration.” This ease of deployment makes it particularly well-suited for retrofitting across existing buildings, where downtime and structural modification are simply not options.
From Data to Actionable Intelligence
What truly sets Metrix M-Level apart, however, is not the sensor itself, it’s what operators can do with the data it produces. As Sebastian puts it, “Metrix M-Level makes water tank level monitoring simple. Analytics transform it into value.”
Using continuous millimeter-level data, the system tracks volume in tanks of any shape, models water consumption, detects leaks, monitors stagnation, and evaluates pump health. It can generate predictive alerts for abnormal refill cycles or excessive drain rates, and schedule autonomous refills with logic that reduces energy consumption and mechanical wear. While the analytics themselves are built on the platform or system side rather than embedded in the Metrix M-Level, ZH Technologies provides partners with a detailed white paper of formulas and methodologies, enabling system integrators to build customized intelligence layers tailored to their clients’ needs.
In the early deployments in Singapore, Metrix M-Level demonstrated these capabilities in real-world conditions. Installed on domestic water tanks, it captured continuous data, detecting low-level alarms precisely during tank cleaning, tracking refill volumes, and confirming that no leaks or unclosed valves remained afterward. This data allowed the building owners to understand the health condition of their water tanks, optimize pump scheduling, prevent overflows, and ensure operational efficiency, all remotely.
Industry Adoption and What Comes Next
The initial focus for Metrix M-Level is on the commercial and industrial sector, particularly building owners, facility managers, and operators across high-rises, hospitals, shopping malls, and industrial facilities. Sebastian points out that in most of these environments, water storage tanks are considered critical infrastructure, yet they often remain blind spots in maintenance routines. “Metrix M-Level addresses this gap by enabling non-invasive, real-time monitoring without downtime or structural modification,” he explains, “making it ideal for retrofitting across existing buildings and supporting their push for sustainability.”
Looking further ahead, Sebastian sees significant potential beyond individual buildings. “We’ve helped various customers deploy smart water meter sensors to monitor usage at scale in the APAC region. The same technology principles that work for individual tanks can be applied to city-wide water management systems, providing actionable data for policymakers and utilities alike,” he explains.
ZH Technologies is also working to raise awareness among government agencies beyond water utilities, including fire safety departments, public housing authorities, and facilities management bodies, and sees strong future potential in Non-Revenue Water reduction programmes, where non-invasive solutions are needed for rapid deployment.
Global Relevance and Operational Benefits
Metrix M-Level is not just a local solution. Its combination of plug-and-play installation, real-time monitoring, and predictive analytics positions it for international deployment in commercial buildings, industrial facilities, and municipal water systems. Operators gain visibility into water levels, consumption patterns, and system anomalies without intrusive or costly installations. Alerts for leaks, overflows, or stagnation enable proactive maintenance, reducing operational costs and protecting water quality.
By integrating intelligent analytics with simple installation, Metrix M-Level also supports sustainability initiatives. Facilities can optimize water usage, reduce waste, and align with environmental certifications, making it a compelling solution for organisations seeking efficiency and regulatory compliance simultaneously.
What’s Next for the Metrix M-Level?
The future of water management is not merely about measurement, it’s about intelligence. Metrix M-Level converts simple tank level data into a powerful tool for predictive, autonomous water management. From high-end hotels in Singapore to large-scale municipal deployments, the technology offers a pathway to smarter, safer, and more sustainable water infrastructure worldwide.
With the combination of reliability, precision, and operational intelligence, Metrix M-Level is helping facilities not just manage water, but truly understand it, turning every tank into a source of actionable insight.
Learn more: contact: st@zhtechintl.com to learn more.
