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Xylem and Dragos Partner to Bring Cybersecurity Leadership to Water Utilities

Cyber security
Written by Abby Davey

Global water technology company, Xylem Inc., and Dragos, Inc., a company that focuses on cybersecurity for industrial controls systems (ICS)/operational technology (OT) environments, are partnering to bring best-in-class industrial cybersecurity to critical infrastructure in the water sector.

The companies will offer co-branded incident response and incident prevention services to Xylem’s water utility customers worldwide. The partnership brings water utilities the most experienced teams of digital water experts and industrial cybersecurity practitioners.

Xylem’s Chief Information Security Officer, Nick Nedostup said: “We’re enthusiastic about bringing to water operators the combination of Xylem’s leadership in digital transformation, and Dragos’ world-class expertise in securing critical infrastructure. Modernizing water infrastructure with digital technology delivers dramatic benefits – lowering costs and reducing both energy and emissions while also making communities more resilient in the face of climate change. And because water is so essential, water infrastructure deserves the very best security against cyber threats.”

Dragos’ Vice President of Worldwide Sales, Troy Roberts said: “Achieving strong industrial cybersecurity in the water sector requires the whole-of-network view across water systems that our partnership with Xylem will bring to water utility customers worldwide. Dragos and Xylem share a commitment to enhancing the safety, availability, and resiliency of critical infrastructure in water and Xylem’s breadth and leadership in digital water solutions make them a natural partner to solve these customer challenges in water utilities worldwide.”

The Xylem-Dragos Incident Response Service builds on Xylem’s product security framework, and works in conjunction with utilities’ existing security systems, providing an extra layer of protection. The partnership can also deliver both proactive threat hunting in addition to rapid response, increasing uptime and operational certainty. The service, available on a retainer basis, hardens industrial control systems to prevent incidents, rapidly responds to industrial intrusions, and reduces mean time to recovery.

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