As anyone reading the news knows, UK water utilities have faced criticism in recent years with a spate of sewage leaks and lack of investment in infrastructure. In this H2O Global News team, we talk with Lois Gill, Head of Regulatory Affairs for Everflow, a fast-growing water supplier with fresh ideas.
Lois believes that encouraging competition and opening up water markets will promote innovation and provide better services for customers. She argues that competition will promote better customer service, improve efficiency, and encourage new approaches and technologies.
